Privacy Policy

Last updated: 8 October 2026

Introduction

The SmartWash Ltd ("we", "us", or "our") operates the SmartWash mobile car cleaning service. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service.

We use your data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service to you:

Personal identification information (name, email address, phone number)
Vehicle information (make, model, registration number)
Service location and address details
Payment information (processed securely through third-party providers)
Service preferences and booking history

Use of Data

SmartWash uses the collected data for various purposes:

To provide and maintain our service
To notify you about changes to our service
To provide customer care and support
To process payments and manage bookings
To improve our service quality and customer experience
To send promotional communications (with your consent)

Data Protection

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With your explicit consent
To trusted service providers who assist us in operating our service
When required by law or to protect our legal rights
In connection with a business transfer or acquisition

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure of your personal data
Right to restrict processing
Right to data portability
Right to object to processing

Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.